Accessibility Statement

Our commitment to inclusivity

Effective Date: 7 April 2026

1. Our Commitment

JobHelper is committed to making our website usable for everyone, including people with disabilities. We believe that the internet should be accessible to all users regardless of their abilities or the assistive technologies they use. We are continuously working to improve the accessibility of our website.

2. Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. The guidelines have three levels of accessibility: A, AA, and AAA.

3. Accessibility Features

Our website includes the following accessibility features:

Feature	Description
Keyboard Navigation	All interactive elements accessible via keyboard (Tab, Enter, Escape)
Semantic HTML	Proper heading structure, landmarks, and ARIA attributes
Alt Text for Images	All images have descriptive alternative text
Colour Contrast	Text meets WCAG AA contrast ratio (4.5:1 for normal text)
Responsive Design	Content adapts to different screen sizes and zoom levels
Clear Link Text	Links have descriptive text indicating destination
Form Labels	All form fields have associated labels
Focus Indicators	Visible focus indicators on all interactive elements

4. Areas for Improvement

We are aware of the following areas that may need improvement:

• PDF Documents: Some older PDFs may not be fully accessible. We are working to remediate these.
• Third-Party Content: Some embedded content from third parties may not meet accessibility standards.
• Video Captions: We are working to add captions to all video content. This is a future improvement.

5. Assistive Technologies Supported

Our website is designed to work with the following assistive technologies:

• Screen Readers: JAWS, NVDA, VoiceOver
• Speech Recognition: Dragon NaturallySpeaking
• Browser Zoom: Up to 200% without loss of functionality
• Screen Magnifiers: ZoomText, MAGic

6. Feedback and Contact

We welcome your feedback on the accessibility of JobHelper. Please let us know if you encounter accessibility barriers:

info@jobhelper.co.za

We respond within 5 business days

Phone

069 708 6808

Monday–Friday, 9am–5pm SAST

7. Enforcement and Complaints

South African Human Rights Commission

If you believe we have not addressed your accessibility concern, you have the right to lodge a complaint with the South African Human Rights Commission (SAHRC). Visit sahrc.org.za for more information on how to file a complaint.

8. Continuous Improvement

We are committed to continuous improvement. We conduct periodic accessibility audits to identify and address issues. Our team regularly reviews new accessibility standards and implements improvements to ensure our website remains accessible to all users.